Effective Date: 26 May 2026
These Terms of Service (“Terms”) govern your access to and use of Ren (“Ren”, “we”, “us”, “our”, the “Service”).
By accessing or using Ren, you agree to these Terms. If you do not agree, you must not use the Service.
Ren is a reflective self-understanding platform designed to help users explore experiences, perspectives and recurring patterns through structured prompts, written reflection and AI-assisted organisation of user-provided information.
Ren is intended for informational and reflective purposes only.
Ren is not:
Outputs generated by Ren are interpretative and informational only and should not be relied upon as medical, psychological, legal, financial or professional advice.
Ren may surface emotionally significant themes, patterns or perspectives through your own reflections and responses.
By using Ren, you acknowledge that:
Ren does not guarantee emotional, psychological, behavioural, relational or personal outcomes.
By using Ren, you acknowledge and accept that:
You voluntarily assume all risks associated with your use of the Service and your interpretation of outputs.
Ren is not monitored in real time and should not be used to seek:
If you are experiencing emotional crisis, suicidal thoughts, self-harm concerns or psychiatric distress, you should contact an appropriately qualified professional or emergency service immediately.
Your use of Ren does not create:
No professional advice or healthcare services are being provided.
You must:
By using Ren, you confirm that you satisfy these requirements.
You are responsible for:
You must notify us immediately if you believe your account has been accessed without authorisation.
We reserve the right to suspend or terminate accounts where:
You retain ownership of content you submit to Ren (“User Content”), including:
By submitting User Content, you grant Ren a limited, non-exclusive licence to:
…that content solely for the purpose of operating and improving the Service.
We do not claim ownership over your personal reflections or submitted content.
Certain outputs generated through Ren are created using artificial intelligence systems.
AI systems are not human and do not possess:
Outputs generated by AI should be interpreted accordingly.
Ren may use artificial intelligence systems and third-party AI providers to generate outputs based on information you provide.
Outputs generated through Ren are derived primarily from information voluntarily submitted by users.
AI-generated outputs:
You acknowledge that outputs are generated algorithmically from the information you provide and are intended solely as reflective prompts and interpretative perspectives.
You should not make medical, psychiatric, legal, financial or life-critical decisions based solely on outputs generated by Ren.
Ren does not actively monitor user content for mental health crises, safeguarding concerns or emergency situations.
We are under no obligation to review, monitor or intervene in relation to user-generated content.
Users must not rely on Ren for emergency support, safeguarding intervention or crisis response.
We take reasonable technical and organisational steps designed to protect your information.
However:
Please review our Privacy Policy for full details regarding:
You are solely responsible for:
Ren does not guarantee permanent storage of user content.
You are solely responsible for determining whether engagement with reflective prompts and generated outputs is appropriate for your circumstances.
You may stop using the Service at any time.
You agree not to:
We reserve the right to suspend or terminate access where misuse is suspected.
Where paid subscriptions are offered:
Payments are processed through third-party payment providers such as Stripe.
Ren does not store full payment card details.
If you are a UK or EU consumer, you may have the legal right to cancel your subscription within 14 days under applicable consumer protection laws.
However, where digital services begin immediately after purchase, you acknowledge that:
Nothing in these Terms affects statutory rights that cannot legally be excluded.
Unless otherwise required by law:
Refund requests may be considered at Ren’s discretion in exceptional circumstances.
All intellectual property rights relating to:
…remain the property of Ren or its licensors.
You may not:
…any part of the Service without written permission.
We may:
…where reasonably necessary.
We do not guarantee uninterrupted availability of the Service.
Ren makes no representations or warranties that:
Use of the Service is entirely at your own risk.
You should not rely on Ren:
You remain solely responsible for decisions, actions and interpretations arising from your use of the Service.
To the fullest extent permitted by law, Ren is provided on an “as is” and “as available” basis.
We make no guarantees regarding:
Ren shall not be liable for:
…arising from:
You acknowledge that:
Nothing in these Terms excludes liability for:
Where liability cannot legally be excluded, Ren’s total aggregate liability shall not exceed: (a) the amount paid by you to Ren during the previous 12 months; or (b) £100 GBP, whichever is greater.
You may stop using Ren at any time.
We may suspend or terminate access immediately where:
Upon termination:
These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction except where mandatory consumer protections apply.
We may update these Terms periodically.
Where changes are material, we will take reasonable steps to notify users.
Continued use of Ren following updates constitutes acceptance of the revised Terms.
Questions regarding these Terms should be sent to:
legal@ren-patterns.com